City Services

Your taxes pay for a number of city services. The City of Baltimore has implemented a new one call number "311" for all city services. Please call 311 to get help with specific neighborhood issues.

Direct telephone numbers to some city departments:

Street Lights	410-396-5965 (The department promises a response within 48 hours)
Abandoned Vehicles	410-396-1944 (Provide a description of vehicle and its location. City promises action within 48 hours)
Bulk Trash	410-361-9333 (Includes old appliances, boxes, furniture and up to four tires with the rims removed – No building materials! Clearly mark the items as BULK TRASH.) You must contact them to arrange pickup.
Clogged Street Drain	410-396-5352
Potholes	410- POTHOLE (The Director of the Department of Public Works promises action within 48 hours)
Rat Rubout Program	410-545-1916/19
Street & Alley Cleaning	410-396-4515
Public Works	410-396-5352
After Hours Liquor Establishment Complaint Hotline	410-545-6360 (7pm - 3am)

If the number you are seeking is not listed above, call the City Switchboard at 410-396-3100 and your call will be directed to the appropriate department.

Additional city/state contacts:

The City of Baltimore

Baltimore Police Department

Southeastern District Police Community Relations Council

Operation Crime Watch

Baltimore City State Attorney's Office

Maryland Attorney General's Office

Mayor’s Office of Criminal Justice

Baltimore City's Legislative Reference

Baltimore Neighborhood Indicators Alliance
(The Vital Signs Report has been updated so that we can get the most accurate and reliable Vital Signs that begin to measure progress toward long-term neighborhood outcomes for strong Baltimore City neighborhoods and a vital Baltimore City over time!)